Completely digitalized processes ensure a high level of cost efficiency, no question about it. However, an obstacle along the journey to complete digitalization is still media breaks in the inbox. Simple text recognition (OCR) was able to achieve at least some success here. The problem: the poor data quality. Aisaac goes two steps further here and provides better and more and more precise records as self-learning AI.
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Aisaac detects, structures, interprets and classifies records. The AI thereby generates the basis for consistent and efficient straight through processing.
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The machine learning unit from the AI uses different learning procedures (neuronal networks, pattern matching, etc.) to constantly optimize the data quality.
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Thanks to the extensive experience of adesso insurance solutions in the implementation of open interface frameworks, Aisaac can be added to any technical context.
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Aisaac frees your personnel from time-consuming, purely administrative activities. They can concentrate on complex administrative tasks.
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An experienced team takes care of the implementation. Quality assurance and training of AI so that you can profit from smooth processes.
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Aisaac noticeably accelerates input management and thereby creates the basis for efficient, consistent straight through processing.
Collect, understand, learn - Aisaac works in three steps that repeat in a loop:
In the first step, Aisaac extracts the relevant text and metadata from a document. If a record is not clearly legible for the AI - for example, the scan is too blurry - correction and filter procedures will automatically be applied to improve the quality of the document.
All images, text and metadata are added to the machine learning unit - the heart of Aisaac. The records are inspected according to previously defined or learned characteristics and classified correspondingly. A text with the keyword "Address change", for example, is added to the policy management system. A text that fulfills all criteria of a damage claim is added to the claims management system.
Aisaac detects patterns and similarities in documents and therefore learns independently. Furthermore, a sample is provided to the quality assurance department from adesso insurance solutions. If the data has to be corrected, the AI will learn from this as well.