From initial recording to claims processing and the verification of cover: in|sure General Claims takes the load off your employees and results in significantly faster lead times in claims management. At the same time, the software integrates harmoniously into your IT environment and makes use of flexible structures to ensure an efficient workflow.


6 good reasons for in|sure General Claims:

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in|sure General Claims offers comprehensive claims management for all property, general liability, personal accident, motor insurance and commercial divisions and maps all relevant business transaction.

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A high level of process automation creates scope to free up more time for your employees for profit-generating and customer-oriented activities.

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With in|sure General Claims you benefit from a standardised industry solution with all the associated cost benefits which will relieve your budget and pay for itself in a short space of time.

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By means of a rules engine, process steps, notifications and error messages can be created and triggered on the basis of if-then functions.

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Thanks to the flexible interface concept, in|sure General Claims can be integrated into existing IT system environments without any problem.

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Technologically pioneering

in|sure Health Claims is based on a framework that has been granted the XCelent Technology Award for technical innovation.

You need further information about in|sure General Claims? Here you can find our brochure


The evolutionary claims management system at a glance

  • Features of our product:

    • Straight through processing for all input channels
    • Comprehensive release system with claim and payment limits
    • Configurable rules engine for flexible process support
    • Direct selection and control of context-related printed documents
    • Linking of optional inventory and peripheral systems via adapter
    • Complete claims processing without switching systems
    • Multi-client capability
  • The efficient in|sure General Claims management system frees up capacities for profit-generating activities and also supports you with the following functionalities:


    • Temporarily interrupt or suspend claims processing
    • Complete logging of all activities in the log book
    • Booking, incl. booking authorisation
      • Freely configurable initial reserves per business division and insured risk
      • Computational support for the setting/calculation of reserves
    • Payments
      • 4-Eye Principle (active and random)
      • Annuities (initial and subsequent annuities, benefit dynamics) incl. automatic cancellation
      • Quick payment incl. automatic setting of reserves and closing of claims
      • Automatic checking for duplicate creation or duplicate payment
    • Display of previous claims across all property, general liability, personal accident and motor insurance divisions
    • Support for automated formal cover verification
    • Compensation management
    • Cumulative allocation
    • Optional linking of claims
    • Linking of reference and information systems (for motor vehicles)
    • Dynamic control of context-related printed documents
    • Mapping of group insurance policies with and without naming, fleet insurance policies and combined policies
    • Creation of claims based on "pseudo-contracts" with the possibility of subsequent re-coding

Our Case Studies


adesso insurance solutions relies on market-leading technology for all its IT solutions. Get an overview of the successes that our customers have already achieved with our help. Read case study now!

  • MIGSuite

    To achieve more automation, SOKA-BAU migrates its policy portfolio

    By using MIGSuite, SOKA-BAU can migrate its inventory in a timely and legally compliant manner and subsequently process previously manual work steps in the new inventory system in the dark.

  • Aissac

    Advocard legal protection insurance

    With AISAAC, ADVOCARD was able to significantly reduce the processing time for new claims through dark processing.

  • in|sure Health Claims

    INTER Kranken­versicherung: Using a system to automate long-term care services

    With in|sure Health Claims, INTER health insurance optimizes its workflows in the service management of long-term care insurance.

  • in|sure Health

    Migration of 400,000 contracts despite shortened duration

    The introduction of the policy management system and the claim management system took place without any major disruptions.

  • MIGSuite

    Barmenia: Migration of 1.3 million contracts

    With in|sure Health Policy, Barmenia now has a modern and future-proof policy management system.

  • Insurance in the Cloud

    andsafe: New digital insurance

    For the foundation of the new digital commercial insurer andsafe, Provinzial Nordwest was given a complete application landscape in the cloud.

  • in|sure PSLife

    Debeka Insurance Group: Flexible system for flexible products

    The aim was to offer flexible, unit-linked products in addition to traditional ones. For this, Debeka needed a flexible system. The in|sure PSLife calculation kernel was used.

  • MIGSuite

    Barmenia Versicherungen: Contract migration on time

    The MIGSuite data migration software made it possible to transfer contracts to the new system of Barmenia Versicherungen. 

  • in|sure General Claims

    INTER Versicherungsgruppe: Automated claims processing

    Employees of the INTER Versicherungsgruppe can now process claims automatically without having to change systems.

  • in|sure Health Claims

    Münchener Verein: New claims system for more quality

    The introduction of in|sure Health Claims enabled the Münchener Verein to reduce costs and the potential error rate enormously.

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