Migration of 400,000 contracts despite shortened duration

The Challenge

The project had to be brought forward by six months at short notice. Instead of the planned 18 months, the policy management system, the claim management system and the data migration had to be completed within twelve months.


The Solution

The shortened schedule could only be achieved by the project team, consisting of DEVK Versicherungen and adesso insurance solutions, consistently focusing on the essentials, acting in partnership and committing themselves to the standard functionality of the in|sure products.


The Outcome

The portfolio of 400,000 foreign travel health insurance contracts was successfully migrated by the joint project team of DEVK Versicherungen and adesso insurance solutions in compliance with the schedule.

We have successfully introduced in|sure Health Claims and in|sure Health Policy on schedule  and migrated the roughly 400,000 travel health insurance contracts to the new application. And that is in spite of a significantly tighter schedule! I am proud of being the client for this project, and I am proud of the team that has made this service a reality!"

Jürgen Dürscheid – Board of Management DEVK Krankenversicherungs-AG

Download the complete case study in PDF format here

In the download document you will find the complete case study of the customer DEVK Versicherungen with challenges, solutions, project progress and results of the project: "Migration of 400.000 contracts despite shortened duration".

About the client

The Customer DEVK Versicherungen For almost 135 years, policyholders in Germany have trust worthily placed their day-to-day risks into the hands of DEVK Versicherungen. Nowadays, the DEVK employees oversee well over 4 million customers nationwide with more than 15.1 million risks in all insurance divisions. All in all, roughly 6,000 employees roll up their sleeves to provide quick and active assistance. Furthermore, the Sparda banks have been reliable partners for many years. DEVK is Germany’s third-largest insurer of household goods and the fifth-largest automotive and third-party liability insurer according to the number of contracts.